Policies
Shipping & Returns
Simple, transparent shipping and an easy 30-day return window on unused items.
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Free shipping over $200
Orders of $200 or more ship free within the contiguous United States. Below that, standard shipping is a flat $9.95.
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Fast processing
Most in-stock orders leave our warehouse within 1–2 business days. Delivery usually takes 3–7 business days after dispatch.
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30-day returns
Changed your mind? Return unused items in their original packaging within 30 days of delivery.
Shipping
How shipping works
- We currently ship to addresses in the United States only.
- You will receive a tracking link by email as soon as your order ships. You can also follow it from My Account → Orders.
- Large or heavy items (for example coolers, towables or fitness equipment) may ship separately and can take a few extra days.
- Some products cannot be shipped to certain states or addresses because of local regulations; if that affects your order we will contact you before it ships.
Returns
How to return an item
- Email support@suncoastsport.com with your order number and the item(s) you want to return.
- We will reply with a return authorization and instructions within one business day.
- Pack the item unused, with all tags, accessories and original packaging.
- Once the return arrives and is inspected, we refund the original payment method within 5–7 business days.
Not returnable: used or installed items, personalized or custom orders, opened consumables (such as baits, lubricants or attractants) and items marked final sale. Original shipping charges are non-refundable unless the return is due to our error.
Damaged or wrong items
Something not right?
If your order arrives damaged, defective or incorrect, email us within 7 days of delivery with your order number and a photo. We will send a replacement or a full refund, including shipping, at no cost to you.